Always note on the shipping documents the words "WITH SPECIFIC CONTROL RESERVE"
indicating and describing the presence of even the slightest dent / defect in the packaging.
(ex: corner of the beveled cardboard, broken pallet, cut / scratched cardboard etc).
In the absence of documents, photograph the PDA where the SIGNATURE WITH SPECIFIC RESERVE and the description of the damage has been affixed,
making sure that the driver has indicated the previous wording. Also note the license plate of the vehicle, the name of the driver;
affix your signature, also have the courier sign and keep a copy of the documents.