HERE IS WHAT TO DO AT THE TIME OF DELIVERY
CAREFULLY CHECK the package, the integrity of the packaging in the presence of the courier.
Always note on the shipping documents the words "WITH SPECIFIC CONTROL RESERVE"
indicating and describing the presence of even the slightest dent / defect in the packaging.
(ex: corner of the beveled cardboard, broken pallet, cut / scratched cardboard etc).
In the absence of documents, photograph the PDA where the SIGNATURE WITH SPECIFIC RESERVE and the description of the damage has been affixed,
making sure that the driver has indicated the previous wording. Also note the license plate of the vehicle, the name of the driver;
affix your signature, also have the courier sign and keep a copy of the documents.
If the packaging of the goods is visibly and widely damaged REJECT / do not accept the damaged goods, always writing on the documents the reason for the non-collection.
Even in the case of intact packaging, always sign with the wording "RESERVE OF CONTROL" to prevent hidden damage inside the package, not visible from the outside.
Immediately notify Bakeit of the incident, sending photographs, descriptions of what has been found and a copy of the signed document to the courier.
N.B. Unfortunately, without these precautions it is not possible to contest a damage e
it is not possible to open the refund procedure, the insurance will not respond and we cannot be held responsible in case of damage.
If you have any duties at the time of delivery, call us so we can provide you with precise and specific information for the situation.